Operation Brief
A wasp nest inside a bedroom wall. A scorpion found near a child's crib. A swarm of bees taking up residence in a wall void. These situations require immediate, skilled response — not a three-day scheduling window. Our emergency response service operates seven days a week, including holidays, with same-day dispatch available for urgent pest situations anywhere in our service area.
Pest emergencies are not polite enough to happen during business hours on a weekday. We’ve taken calls on Christmas Eve about wasps in a wall, New Year’s Day about a scorpion nest in a garage, and more Sunday evenings about snake sightings than we can count. Our emergency response line is staffed by people who can actually dispatch a technician — not a voicemail box that promises a callback the next business day.
When you call in an emergency, we assess the situation over the phone to confirm it qualifies for same-day service and give the dispatcher an accurate picture of what the responding technician will need. Our field agents arrive with a fully stocked truck: wasp and hornet treatments, bee removal equipment, rodent snap traps, chemical and non-chemical options for a range of scenarios, and the personal protective equipment to handle whatever they walk into. The goal on an emergency call is to make the situation safe, deliver an effective initial treatment, and give you a clear picture of what follow-up looks like.
Emergency situations often have a root cause that a same-day treatment addresses but doesn’t fully resolve. That’s why every emergency response includes a scheduled follow-up visit within 72 hours — no additional charge — to assess how the treatment is holding and determine whether a more comprehensive service plan is warranted. We move fast because the situation demands it; we follow up because that’s how you actually solve problems.